Required skills

analytical skills to review and evaluate measurements

communication skills to interact with enterprise personnel international roaming partners and customers to maintain a customer focus and consider customer needs

literacy skills to interpret technical documentation

numeracy skills to

check that equipment is calibrated

take measurements

interpret results

evaluate different types of technical data

PC skills to

control automated testing

load test files

store test results

planning and organisational skills to organise and prepare for measurements

problem solving skills to resolve technical issues within international roaming

task management skills to work logically and systematically with required attention to detail when following complex test procedures

technical skills to

conduct test procedures

operate specialised roaming test equipment

Required knowledge

features and operating requirements of specialised roaming test equipment

information required to operate equipment according to a test specification

legislation codes of practice and other formal agreements that impact on the work activity

manufacturers requirements for safe operation of equipment

mobile phone network standards and specifications

specific OHS requirements relating to the activity and site conditions

test analysis

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the ability to

conduct tests on international roaming capability and functionality of handset enhancements

analyse results of testing

make recommendations based on test results

Context of and specific resources for assessment

Assessment must ensure

site where tests on handsets and international roaming agreements may be conducted

testing equipment currently used in industry

equipment system manuals specifications and relevant enterprise policy and documentation

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge the following examples are appropriate for this unit

direct observation of the candidate conducting international roaming agreement tests

review of report prepared by the candidate outlining findings interpretation of test results and recommendations

oral or written questioning of the candidate to assess knowledge of handsets and handset enhancements

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector workplaces and job role is recommended for example

ICTRFNA Test and measure cellular phone and network equipment performance

ICTRFN5148A Test and measure cellular phone and network equipment performance.

Aboriginal people and other people from a nonEnglish speaking background may have second language issues

Access must be provided to appropriate learning and assessment support when required

Assessment processes and techniques must be culturally appropriate and appropriate to the oral communication skill level and language and literacy capacity of the candidate and the work being performed

In all cases where practical assessment is used it will be combined with targeted questioning to assess required knowledge Questioning techniques should not require language literacy and numeracy skills beyond those required in this unit of competency

Where applicable physical resources should include equipment modified for people with special needs

Relevant legislation, codes, regulations and standards include:

Need for tests may include:

Test procedure may include:

Tests may include:

Resources may include:

Conduct tests may include:

Phone enhancements may include:

Appropriate person may include: